Citizens Property Insurance Corporation works differently from an ordinary insurer. The State of Florida set it up as the insurer of last resort: a home lands there when no private carrier will take it on, and Citizens is meant to keep the policy only until one will. Handing a policy over to a private carrier is what Citizens calls depopulation, or takeout.
So the letter tells you a private carrier reviewed your policy and offered to assume it, and Citizens must let you know about that offer. You are not being canceled or penalized. Citizens is simply doing what it was created to do.
Citizens is getting smaller by design. Per Citizens' December 2025 release, October 2023 was its high point, at about 1.4 million policies, and its depopulation program moved more than 546,000 policies to private insurers in 2025 alone.
